What is the TeamGiftShop.com Return Policy?
Merchandise returned for refund will be subject to a 15% restocking fee unless previously waived. Returns are not accepted on custom orders except for defective merchandise. All returns must be in new, unused condition with the original factory packaging.
If the product is defective, we will replace the item at no charge and credit the customer for the cost of return shipping. Any defective product must be returned in the original factory packaging, and include a detailed description on why it is being returned.
To inquire about a return Click Here.